内容简介
主要内容
铁路服务英语
ContentsProject1StationServiceTask1RailwayStation
Task2TicketOfficeTask3WaitingRoomTask4TicketEntranceTask5ExitoftheStationProject2TheWorkOfTrainService
TaskPassengerTrainTypeandEquipment
Task2WelcomingPassengersAboardTask3ServiceintheCarTask4TheDinnerCarServiceTask5Pre-arrivalServicesProject3OtherServices
Task1SpecialandEmergencyServiceTask2HandingPassengersComplaints
Task3DailyExpressions
Project4TourismServiceTask1CustomsandCultureTask2HistoricalSitesAppendix
Appendix1铁路客运服务常用词汇Appendix2
常见公共标志Appendix3中餐和西餐Appendix4
中国各地名胜古迹References